As part of our ongoing Quality Compliance within the Home we survey our Residents on a regular basis about what they think of Woolton Grange and the service we provide. Every six months a report is published  showing the results of that survey:

November 2016 – March 2017

  • Over 97% of residents like living here
  • All respondents feel protected & safe living at Woolton Grange
  • All know that their privacy is protected
  • Over 99% of respondents who participate in activities enjoy some or all of them, depending on their particular tastes
  • All residents are happy with the Care that they receive
  • All residents are happy with the Care Staff at Woolton Grange
  • 98% of residents are happy with the meals provided
  • All residents know their democratic rights
  • All respondents are happy with the cleanliness of the Home
  • All residents are happy with the Laundry service provided
  • All respondents know that they have access to a telephone

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Resident Survey Summary