We have compiled a list of Frequently Asked Questions. Please use this page to quickly find an answer to a question. Alternatively, you can contact us on 0151 4289861 or by using our contact form.
Activities & Services
Does the Home offer Activities for residents?
A programme of events & activities is organised monthly and includes
- Visits from entertainers & musicians.
- Keep fit sessions.
- Craft& art activities.
- Sing-a-longs & reminiscing times.
- Weekly bingo afternoon.
Are residents encouraged to participate in activities?
Yes. Residents are encouraged to participate in activities & interact with other residents, but Residents’ preferences are always respected.
What other services are offered?
A hairdresser visits every week, a chiropodist every 6 weeks and communion is held once a month.
Also we have a short interdenominational Church service each month.
Eye tests can be conducted in the Home & visits to the dentist arranged.
Are beds available?
Please call 0151 4289861 to check for our current bed availability.
What are the visiting hours?
Visiting hours are at any time, but we would ask that you please avoid mealtimes to enable our residents to enjoy their meals with privacy.
Is there access for walking frames or wheelchairs?
The Home is completely accessible with plenty of room for all residents to move around irrespective of their needs.
A lift is available between floors.
Are single en-suite rooms available?
There are three rooms in Woolton Grange Care Home which have ensuite facilities, however there is an adequate number of shower/bathrooms and toilets on each floor to ensure privacy.
Food & Diet
Are personal likes & dislikes taken into consideration in menu planning?
Yes. Here at Woolton Grange Care Home we take residents’ preferences into consideration when planning menus and choices are available at all mealtimes.
We encourage residents to give us feedback on the food at the regular Residents’ meetings, to let us know their likes & dislikes.
Does a dietitian get involved with residents who need special diets?
Yes. Woolton Grange Care Home assess changes in Residents eating habits and when there is cause for concern the local SALT department (a team of dietary professionals) visit the residents concerned and advise what is required.
Are snacks available?
Yes. Snacks and drinks are available throughout the day & evening.
Is Woolton Grange Care Home registered?
Yes. Woolton Grange Care Home is fully registered with the Care Quality Commission and the local authority.
Our latest CQC inspection report can be seen on the CQC website: www.cqc.org.uk or please request one from us.
Can I keep my own GP?
As long as the practice you are registered with are happy to travel to Woolton Grange Care Home it is possible to keep your GP.
In other cases there are several very good GP practices nearby where some of our residents are registered.
Is a doctor available at all times?
Yes, we have access to GPs at all times and for emergencies we have The Royal Liverpool University Hospital only 20 minutes away by ambulance.
In addition District Nurses can be called for non emergencies within the Home.
Does the Home have Care Plans for residents?
A comprehensive careplan is formulated for each resident which reflects their individual needs. These are shared with relatives and updated regularly.
Each resident has a named keyworker.